I like that you can create multiple email addresses to use for different people in your organization, as well as having separate inboxes so that they are not all mixed together when looking at emails from one account. The interface is very confusing - it's hard to tell what each box does or how to change things. Also, there doesn't seem to be any way to archive messages - only delete them. It would also help if there was an option to have more than 1 mailbox per user/email address. We were trying to solve problems with our internal communication between departments and this seemed to work best for us because we could keep track of who sent which message without getting muddled up in my personal mailboxes.
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