Review on Gabrylly Brushed Gold Wall Mounted Slide Bar Shower System With High Pressure 10" Rain Shower Head, 5-Setting Handheld Shower Set, And Valve Trim Diverter. by Ryan Maruffo

We added this shower system in to our master bathroom shower during a bathroom renovation in spring 2021. It works great and looks amazing, however we did have a problem about 8 months in with the hose that runs to the removable hand-held shower wand starting to split and unravel at the end near the wand. I reached out to Gabrylly customer service and they sent out a new hose system same day, I got it in like 3-4 days and replaced the bad one in about 2 minutes. Customer service was OUTSTANDING, they even followed up with me to make sure I got the new part and that everything was okay. Just about any product can have a defect or problem, but for now, Gabbrylly sure seems to stand behind theirs and their customer service work is excellent.