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Costa Rica, San José
1 Level
714 Review
63 Karma

Review on ESALINK by Albert Dorsett

Revainrating 3 out of 5

My Unsatisfactory Experience with ESALINK, Including Low-Quality Products and Unsatisfactory Assistance from Their Customer Service

Because I am such a dedicated pet owner, I always make it a point to provide the very best for my animal companions. Because of this, I was very enthusiastic about the opportunity to test out ESALINK, a company that promises to provide high-quality pet supplies and is committed to the happiness and health of pets. Sadly, my time spent working with this business was marked by nothing but frustration and dissatisfaction at every turn. The low quality of the items shocked me as soon as I took delivery of my purchase, and it continued to do so throughout the entire experience. The toys were flimsy, and within minutes of my dogs playing with them, they fell apart. The food was stale, and it did not smell or look appetizing. The bedding was uncomfortable, and it was poorly made. It was impossible for me to believe that a business that professed to care so much about animals could produce products of such low quality. To make matters even more frustrating, when I reached out to the customer support team at ESALINK to express my dissatisfaction, I was met with a response that was unimpressive. They acted as though they had no interest in my concerns, and they did not offer any solutions or explanations for the low-quality products that I had been sent. It was abundantly obvious that they did not value either my business or the health of my pets. In general, my time spent with ESALINK was an enormous waste of time and effort. This is not a business that I would recommend to a friend or family member who owns a pet and is looking for high-quality supplies and outstanding customer service. It is abundantly obvious that they put profit ahead of the happiness and health of pets, which, in my opinion, is an approach that cannot be condoned.

Pros
  • Website that is simple to use and provides a streamlined purchasing experience
Cons
  • Requires power outlet