The staff at PLS are very passionate about what they do - not to mention great communicators! They listen closely during our sessions so we know there's someone who really understands us as business owners AND has experience working with clients like ours every day of their lives (not an easy task!). There isn't anything I dislike specifically; everything was positive but nothing stands out negatively either because it all just functions well together seamlessly for my organization. If you're considering hiring them be confident- knowing your needs will definitely come across while speaking directly or through email communication from one person/team member over another.- Working towards finding innovative ways help businesses grow &nbspreach new heights using digital media platforms / strategies.