Review on 🧼 10-in-1 Secura Steam Mop: Convenient Detachable Steam Cleaner for Floors, White Multifunctional Cleaning Machine with 3 Microfiber Mop Pads by Melissa Merkel

Concept and price met our expectations. We are raising kittens and it is very important to be able to steam and disinfect toys, beds, carpets, walls etc as kittens can carry viruses and bacteria which can spread to other litters. This steam cleaner does what it promises! It heats up very quickly, which is great. It comes with a variety of attachments and attachments to help with ironing, grouting, cracking, flat surfaces, a carpet attachment and 3 washable microfiber mop attachments. I went ahead and bought 3 packs of additional pads using their 15% off coupon they gave with purchase. The reason I give it 3 stars instead of 5 is because when I assembled the unit and went in the water for the first time there was already condensation in the water tank and it was obvious that it had been used or repaired. When I contacted their support team about paying full price for a new item, they said it was because they test all of their products. Does that mean they tested my particular device and everyone else and then took them apart and said they were new? Last time I checked, when you buy something new like a vacuum, they don't test and use that particular vacuum and then sell you a new one. My point was that they didn't care, they didn't listen and it was almost like they just wanted to prove me wrong. I'm a super patient and very sensible person and I rarely complain. It was rather disappointing for me, but in my opinion it wasn't worth returning. Overall the product was good and did what it was supposed to - works as described.