Both the shampoo and conditioner tubes (sold with John Frieda Shampoo and Brilliant Brunette Conditioner) I received came with one slightly dried dark brown substance covered. Looked like dirt but smelled a little like shampoo. By the way, the product was packed in double plastic wrap, but the inner plastic layer was torn and covered with the same brown substance. Both tubes appear somewhat incomplete. A similar bottle of John Frieda shampoo was in the same box that the above item was shipped in. It wasn't wrapped in plastic but it didn't spill and was in brand new condition. It should also be noted that an unwrapped tube of shampoo showed no brown substance despite being in the same box, suggesting the damage occurred before the items were packaged and that the seller could see the damaged condition of the first item and calm him down anyway. sent to me. Not good. Not nice, I don't know what's going on. It is possible that the product is actually a 'used' product being sold as new. I think it might be against the law. As I said, I'll look for another provider. I don't know what else to do.
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