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United States of America, Fort Wayne
1 Level
716 Review
47 Karma

Review on LOOMINI by Steve Stone

Revainrating 2 out of 5

LOOMINI: A Shopping Experience That Will Not Live Up to Expectations

My experience purchasing at LOOMINI was a huge letdown for me as a product manager, and I can't recommend the store to anyone. Despite the extensive selection of products they offer, the experience as a whole was unremarkable and did not live up to my anticipations. The user interface of the website is dated and difficult to understand, which made it difficult for me to locate the products that I was looking for. My experience on the website was made unpleasant due to the absence of appropriate classification and search filters, and as a result, I did not end up making a purchase and instead left the website. Even after I had eventually placed an order, the delivery times were ridiculously long, and the products that were shipped were not in good condition when they were delivered. Because of the poor quality of the materials used and the sloppy construction, the products were unable to withstand even light use before they became damaged. Because the customer support did not respond to my concerns and did not show any empathy for my situation, I was left with the impression that my business was not valued. It was abundantly obvious that LOOMINI does not place a high priority on the happiness of their customers and does not make an effort to provide a high-quality shopping experience. In general, I am unable to recommend LOOMINI to any other product managers or to any other individual looking for a dependable and enjoyable experience while purchasing online. A disappointing purchasing experience that falls short of expectations can be contributed to by a website that is out of date, products that are of poor quality, delivery times that are slow, and customer service that is not helpful.

Pros
  • offers frequent specials and deals.
Cons
  • There are few available choices for international shipping.