The software is very configurable as you would expect from an industry leader like CS, has many modules available, robust reporting systems to suit all needs & budgets and support staff who are extremely knowledgeable in every part of what it does! There's not much I dislike about this product but there should be some additional features that we did request were still awaiting delivery / availability or simply missed out by mistake which was frustrating because nothing at this level comes without its challenges :) Have considered several open source tools over time (some free/open sources) but none have come close to performance or reliability compared with the CS platform - especially considering how easy C4W products are used once deployed internally when needed. Very solid solution providing visibility into financial results across multiple entities within our organisation ensuring timely decision making. I like the fact that it allows you to use your own domain name, and you can use your own email address. You can also have a dedicated IP address. I also like the fact that you can create your own subdomain to be used for your website. I dislike the fact that you can't use your own DNS provider. I also dislike that you can't use your own email provider. I think the pricing is fair and the support is great. I am using Cas Severn to host my website. I am also using it to host my email.