My latest purchase from SPUNKYsoul left me with a sense of dissatisfaction due to the quality of the service I received. To begin, the quality of the necklace that I bought was not satisfactory in any way. In contrast to the photographs on the website, the items appeared to be of poor quality and were manufactured carelessly. When I contacted customer support to voice my concerns, I was met with responses that were not helpful, and there was no willingness to make things right. It was aggravating to get the impression that my concerns weren't being taken seriously, and it was disheartening to get the impression that my purchase was basically useless. To make matters even more difficult for me, I also had problems with the delivery. My order did not appear when expected and there was no communication from SPUNKYsoul about the delay. The delivery time was significantly longer than expected. Overall, I was dissatisfied not only with the quality of the products sold by SPUNKYsoul but also with the level of customer support that was offered. I will not be purchasing from them again, and I strongly advise anyone considering doing business with them to give it some serious thought first.