I first bought it in April 2016! It is now March 2020, 4 years later. 95% of all these reviews are written by people who buy something and leave a 5-star review a day after receiving it. These are useless reviews! The installation went well, it's not rocket science, you just need to conveniently connect a few wires to the panel when the power is off. My surge protector works because the lightning struck a tree 2 houses away from me and my neighbor lost his tv, macbook and something smaller and my house was okay. We're about the same distance from impact.
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