I have just purchased this product, it is very nicely designed and very durable. When I received the product I received 2 spice racks. One was missing the magnetic strip on the back, I contacted the company, who got back to me immediately. Told me to leave the spice racks I had. Which I used, by the way, which I liked. He got it right by sending two more which were perfect and even sent me a reply, a good hand help fan, to apologize for the inconvenience which was really cool. I would definitely buy from this company again based on the customer service I received and the spice rack is fantastic! Excellent purchase. 5 Stars
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