The customer support team is extremely helpful and always willing to answer questions. We've been using ePRO for a little over a year now and have found it to be easy to use and extremely reliable. We are able to track our jobs and print jobs and are able to communicate with our customers on a daily basis. We have not found anything that we dislike about ePRO. If you are looking for a print MIS that is easy to use and reliable, ePRO is the way to go. We use ePRO to track our jobs and manage our printing needs. We are able to communicate with our customers daily and have all of our jobs in one place.