We bought this to save money on the computer and I had a fairly techy guy who worked on it for almost 25 hours. We trade tickets with their terrible tech support. The label in the box with the device says "DO NOT RETURN THIS ITEM - CONTACT TECHNICAL SUPPORT". So confident are they that you need tech support but the support provided is not working. No phone support, no good reference material, it's just a dull, boring product. They are too busy marketing the product to tell people how to use it.
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