I love that it is easy enough to use so even an inexperienced user like myself could figure out how everything works without having any training or support from their team.
The platform itself isn't perfect but there are some things they need to work through in order to be able to scale up quickly as more users come online. It's not hard once you know what your looking at! We have been using this software since we launched our business two years ago now with no issues of figuring anything out. This has made us very competitive when bidding against other companies who don't understand all these new technologies being used today by large corporations doing multi million dollar deals across many different countries around the world.