
Using the dash mount lowers the mount and inserts the ball into the back of the phone. ok.good.spirit. Due to the weight of the phone, the phone tilts completely to the ground. There is no way to "fix" the position of the ball mount on the back of the phone. So basically, your phone is pointed at the ground instead of pointed vertically at your face. There is no way to lock your phone in place. What a stupid lack of technology. This CANNOT be fixed as there is no screw to tighten the phone's position when attached to the ball. What about the ventilation unit? Regardless, it spins on a ball under the weight of your phone and moves towards the ground. IMMEDIATE RETURNS. OH YEAH. and the part where you put the ball into the back of the phone is broken.

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