The tool has helped me to understand what users were finding difficult, how they use my site in general as well their expectations from your product or service during onboarding phase after which it helps create an efficient UX design with clear call-to action button (CTA). It also allows us make changes at run time through A/B testing without any technical knowledge required only few clicks! I have not found anything disliked so far except its cost factor but if you are looking out something like this then go ahead definitely because there's nothing else available currently!! This will assist our business growth by optimizing customer experiences throughout each touch point along purchase journey leading up tot he final sale thus increasing conversions & revenue generation!