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764 Review
70 Karma

Review on Aladdin SGE by Anthony Lopez

Revainrating 5 out of 5

Real Time View For My Fleet: Aladdin SGE

-Real time view for my fleet.-Scheduling tool to manage work orders with multiple resources/vendors /subcontracting companies. The system does not provide alerts or notifications when equipment needs service repairs. This should have been implemented at some point as it would help reduce down times between visits from field technicians. We are trying to implement this functionality but I do believe its too late now for us. Have reduced our downtime significantly due to quick identification and prioritization of faults.

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Pros
  • Easy use interface
  • Great support team
  • Very good customer relations!
  • Fast response by techs who come out.
  • Reliable & fast dispatch services (service calls dispatched within minutes)
  • Great reporting features, dashboards etc