Header banner
Revain logoHome Page
Ryan Schweigert photo
1 Level
822 Review
62 Karma

Review on ProductIP by Ryan Schweigert

Revainrating 5 out of 5

Automatic reminder tool for internal customers

The customer support is great - even if I am not able to speak german it's always possible by phone or eMail (sometimes they don't respond fast enough). Also their online portal has an option where one could send automatic email notifications which makes life easier sometimes when working from home as well because otherwise there would be no way knowing immediately what needs attention next time I'm at my desk again. It was very easy to set everything up since most options are already available within our current workflow so that wasn't really something new here but rather than have things done manually this made them automated automatically once configured. That saved us tons of manual effort over years. Everything just works now without any hassle anymore while before it took longer everytime adding/removing tasks etcetera due to having different systems doing those jobs instead each other resulting additional costs and errors along the process flow.

img 1 attached to ProductIP review by Ryan Schweigert



Pros
  • Very good service! Support can call back you directly via hotline, chat function with native speaker for better help in case needed also possibility contactable during business hours through telephone number only + office hour availability timeslot per day / week plus 24h global support coverage including non european countries too ; )Also product related questions answered quickly &amp
Cons
  • It is hard to say