I love how easy it is to set up, and the fact that there are so many great options available for different types of backups. The price point is pretty good too! Not much to dislike. I do wish there was more info about the security features offered by each service. Also, some of the services don't offer as much space for storage as you might think. I run a website for my husband's business. He has his own hosting account as well as ours, but he likes using our server because it gives him more control over what happens with his site. With this backup system, we can easily access his site if it gets hacked or something is wrong in the future. And we also use it to back up his domain registrar information. Easy to configure, and easy to have someone else manage.