I like that it's easy to use, it has many features, and is very user friendly. It can be a little confusing at first but once you get used to it, it works great. I also love that it allows me to track my time in real time so I know exactly what I'm working on and how long each task takes. The only thing I dislike about this software is that sometimes when you are tracking your time, it will not update until you close out of the program. This makes it hard to keep up with all of your projects. It helps me keep track of everything I am doing for my clients. I don't have to worry about forgetting anything because it keeps everything organized and in one place.