I like that it's able to pull in customer information from previous orders so we can adjust our inventory levels as needed for new products coming online! It would be nice if you could search by product number instead of having an entire screen full just to find what your looking for! This makes searching through invoices super easy when trying to figure out exactly where things are going missing or how much stock we have left before shipping items offsite.
We've been using this system since day one (when they were called "Innova" - different companies now) which really helped us streamline operations during peak season months.