The user interface is very easy to use even for those who are not tech-savvy (we're talking about nontechnical people). We were able solve our problems with just one click of button or using drag & drops from any web browser without having an app installed in their device! I like that it's available everywhere you have internet access - desktop/laptop computers as well mobile devices such as Android phones / tablets etc.. It was really hard at first but now we don't need anyone else anymore because everything can be done easily by ourselves alone which saves us time too!!