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Georgia
1 Level
662 Review
61 Karma

Review on LIANXIN by Troy Tec

Revainrating 2 out of 5

Unsatisfactory Experience Purchases at LIANXIN

I recently purchased safety equipment and automotive accessories from LIANXIN, an internet retailer. Unfortunately, I had a very unsatisfactory encounter. Despite having a huge selection, the goods' quality is in doubt. The goods I got were not what they claimed to be, and some of them were even broken when they arrived. It was clear that the goods weren't worth the money I spent and were of poor quality. The level of customer care disappointed. The salespeople lacked professionalism and seemed to know little about the goods they were selling. They took a long time to respond and were unable to address my inquiries. Also disappointing was the delivery. Products were damaged as a result of the lengthier than anticipated process and inadequate packaging. In addition, the website's search feature was inefficient and not user-friendly. Finding particular goods was difficult, and the product descriptions were insufficient, so I had no idea what I was buying. Finally, I would not advise doing any purchasing at LIANXIN. Shopping can be stressful and disappointing due to the subpar quality of the goods, poor customer service, slow delivery, and inadequate packaging. I would suggest that you seek elsewhere because there are other online shops with higher-quality merchandise and better support.

Pros
  • Costs that are not prohibitive
Cons
  • Inadequate product descriptions