Review on Premier CX by Steve Brethorst

Name: Premier CX
Item: Premier CX
Rating: 5

September 19, 2022

Excellent Customer Service Software

I like the fact that there is always something to do. The team are always willing to help and work with you to find a solution. The system is constantly evolving and the team are always looking at ways to improve the service. When you are in the system it is easy to get lost and unsure what to do next. There are a lot of options to get lost in.

I would recommend this software to anyone looking to improve their customer service. It has helped to improve the customer service and turnaround time. It has also made the team more efficient as they are able to work from home.
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Pros

Its great for keeping trackof all your customersand making sure everyone gets treated fairly when dealingwith complaints or queries etc.It helps keep our staff up to date so we dont miss anything important.There's never any downtime, everything just works seamlessly! We have been using Premiere since 2001 which shows how reliable its become over those years.

Cons