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Premier CX Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

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Description of Premier CX

Premier CX is an award-winning creative customer touch point agency that reduces costs and increases customer contact opportunities for brands and businesses across every sector.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

Excellent Customer Service Software

I like the fact that there is always something to do. The team are always willing to help and work with you to find a solution. The system is constantly evolving and the team are always looking at ways to improve the service. When you are in the system it is easy to get lost and unsure what to do next. There are a lot of options to get lost in. I would recommend this software to anyone looking to improve their customer service. It has helped to improve the customer service and turnaround time.

Pros
  • Its great for keeping trackof all your customersand making sure everyone gets treated fairly when dealingwith complaints or queries etc.It helps keep our staff up to date so we dont miss anything important.There's never any downtime, everything just works seamlessly! We have been using Premiere since 2001 which shows how reliable its become over those years.
Cons
  • All fine