This software was easy enough for my kennel owner who has no computer experience at all, but still able make changes in her own way without any help from me or anybody else! I have not had anything that's been difficult with this program yet which makes life easier as far as keeping track of everything we do here since she can access our site online anytime via cellphone/tablet etc., so there are never issues when someone forgets something like food they need out back because its always right where you left off last night before bedtime!!