I like that it allows me access from anywhere with an internet connection so i can quickly update my patients in real time by email or text message without having to be at their location physically! Also very user friendly!! Sometimes there are problems when using it through mobile devices but this has been resolved since updating the software recently. Nothing really as far as dislikes go. It's great. ! We have not had any issues yet with fasternotes other than occasional glitches during setup/initial use.