I had great hopes for BlackSherbet as a regular user of online grocery stores. However, my interactions with this firm left me feeling let down and unimpressed. To begin, I didn't particularly enjoy navigating the website because of how chaotic it was. It was difficult to find what I needed because the search bar was unhelpful. BlackSherbet's website seemed antiquated and disorganized in comparison to other online grocery businesses. In addition, the product variety was poor in comparison to other online supermarkets that I've tried. I had hoped to locate some interesting gourmet foods, but instead I found mostly boring staples. The shipping service was also slower than I had hoped, and the package wasn't as well protected as it might have been. It was unfortunate that several of the products arrived broken. In my opinion, BlackSherbet does not significantly differentiate itself from its rivals. The website is difficult to navigate, the products offered are below par, and the shipping times are excessive. I wouldn't recommend this site if you want a pleasant online grocery shopping experience.