Review on Set of 3 Premier Yarn 26-10 Couture Jazz Yarn in Mist Shade by Amber Perez

I purchased this item as listed. When I bought it it said "Premier Yarn 3-pack". I paid for 4 units and expected 12 balls of yarn as they were listed as 3 packs and NOT one ball. (The dishonest seller has since changed the title of the listing. I have a photo of my original shopping list to prove this.) When my item arrived I received 4 skeins, not the 12 I was expecting. I called Revane who said they had spoken to the company and the company would ship my remaining 8 skeins immediately. Now I've received an email saying it was listed as a ball (it wasn't and I have a screenshot to prove it) and that they wouldn't honor my purchase. I am so angry and will NEVER buy from them again and I will warn anyone against buying from such a dishonest company unless they remedy this situation.