It was easy to use, no problems with this program at all! The customer service support team are amazing as well (they reply within minutes of you sending them your question). I have used other programs in my time but they just don't compare when it comes down tp ease-of -use for both parties involved; i would highly recommend VTV! Great product overall from start till finish!! We were able find our way around very easily which led us being more efficient than ever before using their services :) I love how easy it was to use! It's so simple that even my mom could figure out almost everything about this program in just 10 minutes or less (she didn't know anything). The price point for such an incredible product, but also their customer service support really make me want more from them every time they answer one of our questions/concerns with ease. We are able solve all kinds problems related back office functions as well as client queries easily through viewtravel!!