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Review on CarNow by Gage Lawson

Revainrating 4 out of 5

We hired them because of the lead generation feature.

We hired them because of the lead generation feature. Our dealership does mostly used cars and used car dealerships use CarNow to generate leads from potential customers. It was simple to set up and once we had our user base, we were generating leads at a rate we could handle. It was a great tool to add to our arsenal of lead generation tools. I really liked how they handled customer service when it came time to do maintenance on our account. They always kept me updated as to what steps needed to be taken and when everything would happen. That way if anything went wrong, we weren't left hanging waiting for something to get done. Their phone number is listed so you know who to call if there's an issue or question.

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Pros
  • Great support when dealing with the technical side of things.
  • It is easy to add new accounts through their API so there is no limit on the amount of accounts we could add.
Cons
  • If you have accounts with other companies, they aren't able to access those accounts without having to create separate accounts for each company.