Some reviewers have complained that these are too fragile but so far mine are great. I've been using them on a daily basis for three weeks for a number purposes: hot cocoa, cold milk, ice cream, cereal, etc. I recognize that they are indeed made of very thin glass and therefore I handle them with care in the same way I treat some crystal wine glasses that I have. I hand wash them and and am careful to avoid knocking them up against the sink or other hard surfaces.Mine are the 16oz size which I find perfect for the various ways that I use them. Because of the two layers it makes them good for holding temperature which works great for both hot stuff as well as cold.I also like the look which is rather elegant in my opinion.BTW, a few reviewers have complained about the very small (nearly invisible) glue plug on the very bottom of each glass and some have even tried to remove this . . which is a mistake to do. The literature that comes with the mug explains that this little spot of clear glue is an important seal that plugs the small hole that is necessary in order to manufacture glassware of this type (double layer). They clearly state that this plug needs to be there and that you should not mess with it.
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