I like how easy it was to use once i got used too! It's very user friendly as well so everyone can get along with this program easily!! The only thing about billgeniE which isn't great would be for those who are not familiar w/ computers or tech savvy people but if you have any experience at all using computer programs then there shouldn'T anything difficult here either way. We love having everything online now instead off writing out checks by hand every month & paying bills manually because we don’t actually go through our mail anymore (which saves us time).