Can't honestly rate the tech support as I've never had to use it! Installing the disk and the application to use it is very simple. This hard drive is intended for novice users who want to back up their movie and other random files. If you want to stream your own videos and shows, this system may not be for you. With the new baby, we had amassed 1,000 photos on our phones and didn't want to pay Google or Apple to store them for the next ten years at the expense of a server subscription. If your photos are already organized into albums on your phone, you have an organized Apollo cloud. If not, you must take a long time to upload them to a folder system. All in all, a great system at a good entry-level price. Also, from the cost of the monthly subscription to the cost of the device, it still hasn't made it worth the cost, but I'm keeping my fingers crossed.
Zyxel NAS326: Personal Cloud Storage [2-Bay] with Remote Access & Media Streaming β Disks Not Included
33 Review
Diskless Synology πΎ DS218j 2-Bay NAS DiskStation
20 Review
Synology Bay DiskStation DS220 Diskless
25 Review
QNAP TS-451D2-4G 4-Bay 4K NAS with Intel Celeron J4025 CPU, Hardware Transcoding, and HDMI Output
16 Review
18 TB External HDD Western Digital WD Elements Desktop, USB 3.0, black
95 Review
8TB Seagate Backup Plus Hub Desktop Hard Drive with Data Recovery Services
56 Review
π Seagate Backup Plus Slim STHN2000400 2TB Portable Hard Drive - Black: Your Reliable External Storage Solution
93 Review
π Seagate Expansion 3TB Portable USB 3.0 External Hard Drive (STEA3000400) in Black
60 Review