We have had a Bose radio for a long time but no CD player. I have a huge collection and I wanted to hear it. I didn't need all the bells and whistles of Bose's latest options, so I figured that should fill the bill. When it arrived I couldn't even connect to our (weak) NPR station, the remote looked damaged and some functions didn't work. I named her cust. Service # and got a lot of help. I had already performed some of the maneuvers they suggested, so they sent me a replacement remote, a Bose remote that works with this player (both work), and two antennas to boost the signal in our noisy old house. Wow! Everything helped and I've been enjoying my music and NPR ever since. Thank you for making my Christmas more fun and also my new year :)
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