
First we bought the 28 inch which was too small. The parts of the extension that we cut on the machine looked fine. When I reordered the 30" size, the first product we received appeared to be a return from another customer. The packaging was not fully sealed and the instructions were out of the box. The extension pieces looked like someone had hand cut them to shorten them. We sent the product back again as we needed the full length of the original product. The third product we received was even worse as you can see from the photo. We're back AGAIN hoping for a machine cut product, not a tree stump. Here I hope.

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