I love the fact that everything can be done online which makes it easier for me as the owner of this business. I also like how it has all my accounts in one place so I don't have to keep track of them separately. I dislike that I cannot do any paperless billing. I would love if they added that option, but since they haven't, I am stuck using a computer instead of a piece of paper. I would recommend Practice made Perfect to anyone looking to streamline their billing process and make life easier for themselves. We are able to bill our patients electronically and we no longer need to keep track of multiple files. It also helps us with keeping up to date with our patient information.