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Greece, Athens
1 Level
776 Review
72 Karma

Review on 🚡 Enhance Your Mountain Biking Experience with LOOK X-Track Mountain Pedals by James Ortega

Revainrating 1 out of 5

Poor quality and customer service from Look - I'll stick with Shimano

A week after installing these pedals on the Nordic Track indoor bike, the left pedal began to rattle every time the pedal was pressed. Not a faint click like cleat to pedal contact, but the axle does rattle and make a loud noise and audible rattle through the cycling shoe. There is also play in the axis of the pedal. I replaced an old Shimano pedal set to make sure it wasn't coming from somewhere on the bike itself. No rattling with Shimano pedals. We contacted Look directly. You will not replace the pedal unless we take it to a certified dealer for inspection. The nearest dealer is 30 minutes away. So now I'm either stuck with a busted pedal set or spend a day or two driving back and forth to bike shops to "miss" it. I think I'll stick with Shimano as their stuff is reliable and the customer service is way better.

Pros
  • Free for educational purposes
Cons
  • Nothing here