When the item was not working properly (leak) the seller issued a credit note. For some reason, Revain didn't send it to my account properly for a few days. When I notified the sellers they were concerned and helped fix the error even though it took a few days to post. Revain may be overwhelmed by the volume of transactions, but I appreciate the seller's proactivity in solving my problem. If the filter worked it would be 5 stars. The seller earns 4!
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