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Ethiopia, Addis Ababa
1 Level
673 Review
39 Karma

Review on initeq by John Souza

Revainrating 2 out of 5

Unhappy with Initeq's Vagueness

I found Initeq's online store to be unclear and puzzling as a novice in this sector. For my industrial project, I bought threaded inserts, however the shipping took longer than I had anticipated. When I contacted their customer service, I received an unprofessional and unacceptable response. Additionally, I discovered the threaded inserts to be of poor quality and unsuitable for my intended application when they finally came. Having spent time and money on a product that fell short of my expectations was frustrating. Additionally, I had trouble navigating Initeq's online store and getting the data I required. They didn't provide adequate product descriptions, so I wasn't sure if I was getting the right threaded inserts for my job. Overall, my interaction with Initeq's online store left me unsatisfied. I had hoped for a more simple and user-friendly experience as a novice in this sector. Due to my bad experience, I am unable to endorse Initeq's online business.

Pros
  • Customer support that is helpful and responsive.
Cons
  • There could be a lack of clarity in the product descriptions.