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771 Review
41 Karma

Review on Optimum Feedback by Chris Drury

Revainrating 4 out of 5

Reviewing for businesses using Optim feedback solutions

The team is very knowledgeable in their field - I highly recommend them! They are always willing to go above & beyond what you would expect at this level of business (and price range). There's nothing that stands out as anything we dislike during our time working with optmiumfeedback so far; all good things about my experience have been positive thusfar :) Looking forward to continuing work together here @OptimFeedbacksolutions Inc.. Optimum Feedback is a great tool to help with online reputation management. I like the ability to write reviews on their website. I also like that I can track my reviews and the number of views they have. I dislike that I have to pay to send reviews to other websites. I have used Optimum Feedback to help with both online reputation management and local search optimization. I have been able to track reviews and views and have seen an increase in the number of reviews.

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Pros
  • Great customer service
  • They offer several ways for me including email, telephone calls or face2face sessions.
  • The reports seem clear cut/easy when it comes downto tracking progress through data etc
Cons
  • It wasn't quite intuitive initially how everything worked..but once i figuredout there isn' t much else really