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1 Level
1290 Review
66 Karma

Review on Webio by Eric Williamson

Revainrating 5 out of 5

Awesome Platform - Amazing Customer Service

The platform is simple, easy-to-use and has all that you need for an effective digital experience with your customers. It's constantly improving and developing new features which makes it more user friendly. There are some modules that can be confusing at first but after using them I found myself getting used to their functionality very quickly. They have several different integrations so we were able to use whatever worked best depending upon our needs. We have been able to improve our overall customer service by providing better personalized experiences!

img 1 attached to Webio review by Eric Williamson



Pros
  • Ease Of Use everything about this system was intuitive from setup, navigation through various screens as well how fast they respond when issues arise (even if its just documentation)Customer Service & Support excellent support team who took time out in order make sure things went smoothly during implementationTeam Collaboration Toolkit extremely
Cons
  • Not the best