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Review on Churnly by Richard Counts

Revainrating 4 out of 5

Wonderful Experience Working With An Insightful Team

The Churnly team is very supportive, helpful, and quick to respond. They're also really good at what they do! It's been a pleasure working with them over the past few months building out our product. I feel like we've learned so much from them already - and look forward to continuing this relationship as we grow. Our goal has always been to provide our clients with a better understanding of their customers. By using churnly, we have been able to understand exactly who is leaving for what reasons and where we can make improvements in order to retain more of our customers.

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Pros
  • Their support teams are responsive (emails/phone calls) within minutes when there’s an issue needing troubleshooting or help navigating through analytics data related tasks during implementation stage / launch phase; it makes everything easier if you know how easy your client will be helped by these people which speaks volumes about services provided too