I use it in my own business to keep track of people who work at our facility as well those that are not working with us but still do some kind repairs here & there (contractors).
It's fairly easy using this software if you're familiar how computers think/work together online - which we already know since its one reason why i need an employee-based license because they can't just install something like windows 10 onto their laptops without me knowing about every step involved! This program helps make things easier when sending out invoices etc too so thats great!! We also utilize cloud storage through google drive / dropbox from time t otime while uploading files into projects via email clients such has outlook ect..