I like that it is easy to use for both physicians as well as patients/customers. It also has all of my patient data in one place which makes scheduling easier than having everything scattered around different systems or apps! The only thing about rhinogram i do not love so far is how slow their customer service can be at times but they are working hard on improving this process with each new release. For me personally, being able to have access to all information pertaining to our appointments through an app rather then going back into multiple programs saves time because you dont always want to go looking up certain info when your trying to schedule something!