I bought this modem to replace my 2-wire ATT dsl modem that came with died to me I contacted Verizon but they refused to help because my DSL is with ATT. I also contacted ATT but they didn't help because it's a Verizon modem. So I solved the problem through research. I did it that way. Verizon has locked this modem to only work on their network, so you can unlock it. .Enter the code 192.168.1.1/verizon/redirect in your browser and then click Off on the next screen. That's all! Now it works with ATT DSL.
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