I love how easy it makes business management! It allows me as an owner or manager so much flexibility in what i can do with my dogs while they are away from home!! The only thing about kennels link would be if there was more options for pet insurance companies such as Blue Cross /Blue Shield etc.. If not then no problem but its great all around. This has made our lives easier when we have had people go out at times during their busy season since now everything runs smoother than before because this program does most things by itself without us having too many hands involved which saves time and money. !