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Japan, Tokyo
1 Level
478 Review
0 Karma

Review on Pennington Aquagarden Inpond 5 In 1 Pond & Water Pump Filter, UV Clarifier LED Spotlight And Fountain - All-In-One Solution For Clean, Clear And Beautiful Ponds Up To 200 Gallons by Dawn Thompson

Revainrating 4 out of 5

Replacement Parts?!?

Original Question: Style: 600 Gallon ModelI love this pump/filter BUT.I would normally rate this 5 Stars But. But I want to buy a replacement for one of the filter holders. There is nowhere on their website to get replacement parts other than a few items. So if something breaks you are up the creek. The website says go to Ebay for Parts. Good luck with that, same few items and no real PARTS!. I am very frustrated as this filter/UV light pump has cleared my water up perfectly. I am trilled with it, I just can get a new filter HOLDER. I can get miles of filter but if the plastic holder breaks you have nothing to hold the filter. I am hoping someone from Aquagarden Pennington responds to this review and tells me what a foolish old man I am that I can easily get the replacement I am looking for. If I do, I will immediately order 2 an replace this review with a warm, sunny and positive review.You can have the greatest product but it is only as good as the support given after you get the sale.Thanks for reading.Was there ever a solution for this gentleman’s problem? I am in need of two for my two 200s! Please let me know ASAP

img 1 attached to Pennington Aquagarden Inpond 5 In 1 Pond & Water Pump Filter, UV Clarifier LED Spotlight And Fountain - All-In-One Solution For Clean, Clear And Beautiful Ponds Up To 200 Gallons review by Dawn Thompson



Pros
  • Pumps
Cons
  • May not be energy-efficient