I am very disappointed in the quality of this product. I often buy VTech products for my grandchildren and this is the first time I am not satisfied with a toy. The elevator that takes the car to the right ramp is 1) uneven and 2) doesn't fit the ramp. The bell above is a joke. It doesn't sound like a phone call. The great thing about this toy is that Mickey is cute in the car and works well with sound (music and songs). If I bought it from a local store I would disassemble it and send it back. Don't worry about repacking and sending back.
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