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South Africa, Pretoria
1 Level
693 Review
49 Karma

Review on MEDWISE by Sean Julian

Revainrating 1 out of 5

MEDWISE: A Shopping Experience That Will Not Exceed Your Expectations

As someone who shops online on a daily basis, I was recently given the opportunity to shop at MEDWISE, an online store that specializes in providing women with apparel, footwear, and jewelry. My interaction with this store did not result in a pleasant outcome, which is a great shame. Although they have an outstanding range, I was disappointed by the overall quality of the things they sell. The garments were of inferior quality, both in terms of their construction and the materials used. In person, the shoes were uncomfortable and lacked durability, while the jewelry pieces appeared to be of poor quality and to be phony. When I sought to address these concerns with the customer support department, however, I was met with a lack of responsiveness and assistance. It took me several tries before I received a response, and even after I did, the information I received was not adequate. In addition to this, their return policy is one that is both stringent and inconvenient. The process is difficult, and it involves a significant amount of work on the part of the customer. My interaction with MEDWISE, on the whole, resulted in my feeling of disappointment and frustration. In my role as a life coach, I always encourage my clients to put their money into high-quality goods and services. However, MEDWISE falls short of my expectations in this regard. I would not suggest this online store to anyone looking for fashionable items that are sold at reasonable prices and are of good quality.

Pros
  • superior customer care.
Cons
  • There are some goods that are priced too high.